Shipping policy

📦 Shipping Policy – Pupssentials

At Pupssentials, we’re passionate about delivering tail-wagging joy—anywhere in the world! Below you’ll find everything you need to know about how we get your pet essentials from our paws to yours.

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🌍 Shipping Locations

We ship worldwide! Whether you’re in the U.S., Europe, Australia, or beyond—your pet’s essentials are on the way.

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⏱️ Processing Times
 • Orders ship within 1–3 business days (excluding weekends and holidays).
 • A tracking number will be emailed to you once your order leaves our warehouse.

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🚚 Estimated Shipping Times
 • USA: 3–7 business days
 • Canada: 5–10 business days
 • UK & EU: 7–14 business days
 • Rest of World: 10–20 business days

Shipping times vary based on location and customs clearance.

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💰 Shipping Rates
 • USA: $4.95 (FREE on orders over $50)
 • International: Calculated at checkout based on location and package weight

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📦 Tracking Your Order

All orders come with a tracking number, sent to your email once your order ships. International orders may experience occasional tracking delays due to customs.

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🚫 Customs, Duties & Taxes

International customers are responsible for any customs or import fees. These are not included in the shipping charges.

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🐶 Lost or Stolen Packages

Once marked “Delivered,” Pupssentials is not liable for lost or stolen packages. Please contact your local carrier for support.

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❗ Questions?

If anything’s unclear or you experience an issue, email us at support@pupssentials.com — we’re always happy to help.